Last updated: 22 July 2026
This Privacy Policy explains how Iryna Chystiakova (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit https://irynachystiakova.com (the “Website”) or purchase our coaching programs, intensives, and digital courses (the “Services”). We are committed to protecting your privacy and handling your data in accordance with the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP).
1. Who we are
The data controller responsible for your personal data is:
- Iryna Chystiakova
- Location: Switzerland
- Email: iryna.chistyakova@gmail.com
2. What data we collect
- Contact details you provide — name, email address, phone/WhatsApp or Telegram handle — when you register, request a call, or contact us.
- Order and payment information — the products you buy and transaction details. Card payments are processed by Stripe; we do not receive or store your full card number.
- Communications — messages you send us by email, WhatsApp, or Telegram.
- Technical and usage data — IP address, browser type, device, and pages viewed, collected automatically through cookies and site statistics.
3. How and why we use your data
- To provide the Services you purchase and give you access to program materials (legal basis: performance of a contract).
- To process payments and issue refunds.
- To respond to your enquiries and provide customer support.
- To send you information and marketing about our Services where you have consented, or where permitted for existing customers. You can unsubscribe at any time.
- To operate, secure, and improve the Website (legal basis: our legitimate interests).
- To comply with legal, tax, and accounting obligations.
4. Payment processing
Payments are handled by Stripe. When you pay, your card and billing data are collected and processed directly by Stripe under its own privacy policy (stripe.com/privacy). We receive only the information needed to confirm and fulfil your order.
5. Email and messaging
We may use email service providers (such as MailerLite) and messaging platforms (WhatsApp, Telegram) to communicate with you and deliver content you request. These providers process your data on our behalf under their own terms. You can opt out of marketing emails at any time via the unsubscribe link or by contacting us.
6. Cookies and analytics
The Website uses cookies and privacy-friendly visitor statistics to make the site work and understand how it is used. You can control cookies through your browser settings. Disabling cookies may affect some site functions.
7. Sharing your data
We do not sell your personal data. We share it only with service providers who help us run our business (for example payment, email, hosting, and analytics providers), and only as needed to deliver the Services. We may also disclose data where required by law.
8. International transfers
Some of our providers are located outside your country. Where data is transferred internationally, we rely on appropriate safeguards such as the provider’s standard contractual clauses.
9. Data retention
We keep your personal data only as long as necessary for the purposes above, including to meet legal, tax, and accounting requirements. When data is no longer needed, we delete or anonymise it.
10. Your rights
Subject to applicable law, you have the right to access, correct, delete, or export your data, to restrict or object to processing, and to withdraw consent at any time. To exercise these rights, email us at iryna.chistyakova@gmail.com. You also have the right to lodge a complaint with your local data protection authority.
11. Children
Our Services are intended for adults (18+) and are not directed to children. We do not knowingly collect data from minors.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised “last updated” date.
13. Contact
For any privacy question or request, contact iryna.chistyakova@gmail.com.
